A connector is a saved connection to an outside tool that holds its credentials, so controlling who can use it matters. This article explains the connector roles and walks through giving the right people access, whether that's a few individuals, a whole group, or everyone in a space.
Note: To manage who can access a connector, you need to be a sharer of that connector. You get this automatically for connectors you create, as long as you have the "Share connectors you create" permission. Without it, you can still use and edit a connector you create, but not share it with others.
When you give someone access to a connector, you choose one of four roles:
Connector viewer can see the connector and its non-secret settings.
Connector user can use the connector's credentials in workflows and build chats.
Connector editor can change the connector's settings and credentials.
Connector sharer can manage who has access to the connector.
Most people just need the user role, since that's what lets a connector do its job inside a workflow. Reserve editor and sharer for the few people who maintain the connection.
To add people or groups, open the connector you want to share and go to the access tab. Add the members and groups who should have it, and choose a role for each.
Tip: Adding a group is usually the better choice: everyone in the group gets the access, including people you add to the group later. Your changes take effect as soon as you make them.
Make a connector usable in a space
Here's the key thing to understand about connectors: a connector only becomes usable in a space when everyone who has access to that space can also use the connector. So giving one workflow builder access isn't always enough. You have two ways to handle this:
Add a space directly. On the Access tab, add a space, and everyone with access to that space gets to use the connector. This is the quickest way to make a connector available to a whole team.
Match up access yourself. Grant the same people and groups access to both the space and the connector.
The spaces section on the access tab shows which spaces can currently use the connector, so you can confirm it's available where you need it. People can also use a connector they have access to in their personal spaces and personal chats.
Remove access
You can remove access at any time from the access tab, either by removing a member or group, or by removing a space's access.
Because a connector is often powering live work, Tines 3B warns you first when removing access would affect running workflows or ongoing chats, so you can see the impact before you confirm.
When you can edit a connector but can't share it
If you can edit a connector but aren't a sharer, you may be able to propose access for someone with sharing rights to approve, rather than being blocked. You compose the access you want, submit it for approval, and a sharer or admin reviews it. If you have this option, you'll see a way to request approval on the Access tab.
Create a connector
When you create a connector, you become its editor and user right away, so you can configure it and use it immediately. If you also have the "Share connectors you create" permission, you become a sharer too, so you can grant others access from the start. Creating connectors requires the "Create connectors" permission.
